I am a software engineer working in the e-commerce integration space. My work focuses on connecting commerce platforms with business systems — building and maintaining the integrations that power real commerce operations.

The systems I work with include:

• Shopify — commerce platform and storefront APIs
• TikTok Shop — marketplace and sales channel integration
• NetSuite — ERP, financials, and inventory
• Microsoft Business Central — ERP and operations management
• 3PL / fulfillment systems — warehouse and logistics coordination

These integrations handle the workflows that keep commerce businesses running: product catalog synchronization, order ingestion, inventory management, fulfillment coordination, and financial reconciliation.

What this blog is about

Most AI content focuses on chatbots and prompts. Most commerce integration content focuses on vendor documentation. This blog covers a different intersection: the engineering behind connecting real commerce systems, and how AI agents can be designed to operate reliably across that infrastructure.

The core premise is that agentic commerce requires a solid integration foundation. You cannot build reliable AI agents on top of fragile or poorly understood integrations. This blog documents both layers — how the plumbing works, and how agents can be built on top of it.

Content pillars

• Commerce Platforms — Shopify, TikTok Shop, marketplace APIs
• ERP Systems — NetSuite, Business Central, data mapping and sync
• Fulfillment Systems — 3PL, WMS, order routing and tracking
• Integration Patterns — webhooks, idempotency, event-driven architecture
• Agent Architecture — designing AI agents for real commerce workflows

Everything here is written from production experience — not from documentation or theory. The goal is practical engineering content for engineers building or maintaining these systems.